This privacy notice applies to all information collected
through our Services (which, as described above, includes
our
Website
and
App
), as well as, any related services, sales, marketing or
events.
Please read this privacy notice carefully as it will
help you understand what we do with the information that
we collect.
Personal information you disclose to us
In Short:
We collect personal information that you
provide to us.
We collect personal information that you voluntarily provide to
us when you
register on the
Services,
express an interest in obtaining information about us or our
products and Services, when you participate in activities on
the
Services
(such as by posting messages in our online forums or
entering competitions, contests or giveaways)
or otherwise when you contact us.
The personal information that we collect depends on the context
of your interactions with us and the
Services
, the choices you make and the products and features you
use. The personal information we collect may include the
following:
Personal Information Provided by You.
We collect
names
;
phone numbers
;
email addresses
;
usernames
;
debit/credit card numbers
;
billing addresses
;
contact or authentication data
;
passwords
;
and other similar information.
Payment Data.
We may collect data necessary to process your payment if you
make purchases, such as your payment instrument number (such as
a credit card number), and the security code associated with
your payment instrument. All payment data is stored by
Paystack
. You may find their privacy notice link(s)
here:
https://paystack.com/
.
All personal information that you provide to us must be true,
complete and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short:
Some information — such as your Internet
Protocol (IP) address and/or browser and
device characteristics — is collected
automatically when you visit our
Services
.
We automatically collect certain information when you visit, use
or navigate the
Services
. This information does not reveal your specific identity (like
your name or contact information) but may include device and
usage information, such as your IP address, browser and device
characteristics, operating system, language preferences,
referring URLs, device name, country, location, information
about how and when you use our
Services
and other technical information. This information is primarily
needed to maintain the security and operation of our
Services
, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
The information we collect includes:
-
Log and Usage Data.
Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect
when you access or use our
Services
and which we record in log files. Depending on how you
interact with us, this log data may include your IP address,
device information, browser type and settings and
information about your activity in the
Services
(such as the date/time stamps associated with your usage,
pages and files viewed, searches and other actions you take
such as which features you use), device event information
(such as system activity, error reports (sometimes called
'crash dumps') and hardware settings).
-
Device Data.
We collect device data such as information about your
computer, phone, tablet or other device you use to access
the
Services
. Depending on the device used, this device data may include
information such as your IP address (or proxy server),
device and application identification numbers, location,
browser type, hardware model Internet service provider
and/or mobile carrier, operating system and system
configuration information.
-
Location Data.
We collect location data such as information about your
device's location, which can be either precise or imprecise.
How much information we collect depends on the type and
settings of the device you use to access the
Services
. For example, we may use GPS and other technologies to
collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us
to collect this information either by refusing access to the
information or by disabling your Location setting on your
device. Note however, if you choose to opt out, you may not
be able to use certain aspects of the Services.
Information collected through our App
In Short:
We collect information regarding your
geolocation,
mobile device,
push notifications,
when you use our App.
If you use our App, we also collect the following information:
-
Geolocation Information.
We may request access or permission to and track
location-based information from your mobile device, either
continuously or while you are using our App, to provide
certain location-based services. If you wish to change our
access or permissions, you may do so in your device's
settings.
-
Mobile Device Access.
We may request access or permission to certain features from
your mobile device, including your mobile device's
camera
,
contacts
,
storage
,
calendar
,
microphone
,
and other features. If you wish to change our access or
permissions, you may do so in your device's settings.
-
Mobile Device Data.
We automatically collect device information (such as your
mobile device ID, model and manufacturer), operating system,
version information and system configuration information,
device and application identification numbers, browser type
and version, hardware model Internet service provider and/or
mobile carrier, and Internet Protocol (IP) address (or proxy
server). If you are using our App, we may also collect
information about the phone network associated with your
mobile device, your mobile device’s operating system or
platform, the type of mobile device you use, your mobile
device’s unique device ID and information about the features
of our App you accessed.
-
Push Notifications.
We may request to send you push notifications regarding your
account or certain features of the App. If you wish to
opt-out from receiving these types of communications, you
may turn them off in your device's settings.
This information is primarily needed to maintain the
security and operation of our App, for troubleshooting and
for our internal analytics and reporting purposes.
In Short:
We process your information for purposes
based on legitimate business interests,
the fulfillment of our contract with
you, compliance with our legal
obligations, and/or your consent.
We use personal information collected via our
Services
for a variety of business purposes described below. We
process your personal information for these purposes in
reliance on our legitimate business interests, in order to
enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations.
We indicate the specific processing grounds we rely on next
to each purpose listed below.
We use the information we collect or receive:
-
To facilitate account creation and logon
process.
If you choose to link your account with us to a
third-party account (such as your Google or Facebook
account), we use the information you allowed us to
collect from those third parties to facilitate account
creation and logon process for the performance of the
contract.
See the section below headed "
HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
" for further information.
-
To post testimonials.
We post testimonials on our
Services
that may contain personal information. Prior to posting
a testimonial, we will obtain your consent to use your
name and the content of the testimonial. If you wish to
update, or delete your testimonial, please contact us at
support@scocodelivery.com
and be sure to include your name, testimonial location,
and contact information.
-
Request feedback.
We may use your information to request feedback and to
contact you about your use of our
Services
.
-
To enable user-to-user communications.
We may use your information in order to enable
user-to-user communications with each user's
consent.
-
To manage user accounts.
We may use your information for the purposes of managing
our account and keeping it in working order.
-
To send administrative information to
you.
We may use your personal information to send you
product, service and new feature information and/or
information about changes to our terms, conditions, and
policies.
-
To protect our Services.
We may use your information as part of our efforts to
keep our
Services
safe and secure (for example, for fraud monitoring and
prevention).
-
To enforce our terms, conditions and policies for
business purposes, to comply with legal and
regulatory requirements or in connection with our
contract.
-
To respond to legal requests and prevent
harm.
If we receive a subpoena or other legal request, we
may need to inspect the data we hold to determine
how to respond.
-
Fulfill and manage your orders.
We may use your information to fulfill and manage
your orders, payments, returns, and exchanges made
through the
Services
.
-
Administer prize draws and
competitions.
We may use your information to administer prize
draws and competitions when you elect to participate
in our competitions.
-
To deliver and facilitate delivery of services
to the user.
We may use your information to provide you with the
requested service.
-
To respond to user inquiries/offer support to
users.
We may use your information to respond to your
inquiries and solve any potential issues you might
have with the use of our Services.
-
To send you marketing and promotional
communications.
We and/or our third-party marketing partners may use the
personal information you send to us for our marketing
purposes, if this is in accordance with your marketing
preferences. For example, when expressing an interest in
obtaining information about us or our
Services
, subscribing to marketing or otherwise contacting us,
we will collect personal information from you. You can
opt-out of our marketing emails at any time (see the "
WHAT ARE YOUR PRIVACY RIGHTS?
" below).
-
Deliver targeted advertising to you.
We may use your information to develop and display
personalized content and advertising (and work with
third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
In Short:
We only share information with your consent,
to comply with laws, to provide you with services,
to protect your rights, or to fulfill business
obligations.
We may process or share your data that we hold based on
the following legal basis:
-
Consent:
We may process your data if you have given us
specific consent to use your personal information
for a specific purpose.
-
Legitimate Interests:
We may process your data when it is reasonably
necessary to achieve our legitimate business
interests.
-
Performance of a Contract:
Where we have entered into a contract with you, we
may process your personal information to fulfill the
terms of our contract.
-
Legal Obligations:
We may disclose your information where we are
legally required to do so in order to comply with
applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as
in response to a court order or a subpoena
(including in response to public authorities to meet
national security or law enforcement
requirements).
-
Vital Interests:
We may disclose your information where we believe it
is necessary to investigate, prevent, or take action
regarding potential violations of our policies,
suspected fraud, situations involving potential
threats to the safety of any person and illegal
activities, or as evidence in litigation in which we
are involved.
More specifically, we may need to process your data or
share your personal information in the following
situations:
-
Business Transfers.
We may share or transfer your information in
connection with, or during negotiations of, any
merger, sale of company assets, financing, or
acquisition of all or a portion of our business to
another company.
-
Google Maps Platform APIs.
We may share your information with certain Google
Maps Platform APIs (e.g., Google Maps API, Place
API).
To find out more about Google’s Privacy Policy,
please refer to this
link
.
We obtain and store on your device ('cache') your
location
. You may revoke your consent anytime by contacting us at
the contact details provided at the end of this
document.
-
Vendors, Consultants and Other Third-Party
Service Providers.
We may share your data with third-party vendors,
service providers, contractors or agents who perform
services for us or on our behalf and require access
to such information to do that work. Examples
include: payment processing, data analysis, email
delivery, hosting services, customer service and
marketing efforts. We may allow selected third
parties to use tracking technology on the
Services
, which will enable them to collect data on our
behalf about how you interact with our
Services
over time. This information may be used to, among
other things, analyze and track data, determine the
popularity of certain content, pages or features,
and better understand online activity. Unless
described in this notice, we do not share, sell,
rent or trade any of your information with third
parties for their promotional purposes.
-
Other Users.
When you share personal information
(for example, by posting comments,
contributions or other content to the
Services
)
or otherwise interact with public areas
of the
Services
, such personal information may be
viewed by all users and may be publicly
made available outside the
Services
in perpetuity.
If you interact with other users of our
Services
and register for our
Services
through a social network (such as
Facebook), your contacts on the social
network will see your name, profile
photo, and descriptions of your
activity.
Similarly, other users will be able to
view descriptions of your activity,
communicate with you within our
Services
, and view your profile.
-
Offer Wall.
Our App may display a third-party hosted
"offer wall." Such an offer wall allows
third-party advertisers to offer virtual
currency, gifts, or other items to users
in return for the acceptance and
completion of an advertisement offer.
Such an offer wall may appear in our App
and be displayed to you based on certain
data, such as your geographic area or
demographic information. When you click
on an offer wall, you will be brought to
an external website belonging to other
persons and will leave our App. A unique
identifier, such as your user ID, will
be shared with the offer wall provider
in order to prevent fraud and properly
credit your account with the relevant
reward. Please note that we do not
control third-party websites and have no
responsibility in relation to the
content of such websites. The inclusion
of a link towards a third-party website
does not imply an endorsement by us of
such website. Accordingly, we do not
make any warranty regarding such
third-party websites and we will not be
liable for any loss or damage caused by
the use of such websites. In addition,
when you access any third-party website,
please understand that your rights while
accessing and using those websites will
be governed by the privacy notice and
terms of service relating to the use of
those websites.
In Short:
We only share information with
the following
categories of
third parties.
We only share and disclose your
information with the
following
categories of
third parties. If we have
processed your data based on
your consent and you wish to
revoke your consent, please
contact us using the contact
details provided in the section
below titled "
HOW CAN YOU
CONTACT US
ABOUT THIS
NOTICE?
".
-
User Account Registration &
Authentication Services
-
Affiliate Marketing Programs
In Short:
We may use cookies and other
tracking technologies to collect and
store your information.
We may use cookies and similar tracking
technologies (like web beacons and pixels)
to access or store information. Specific
information about how we use such
technologies and how you can refuse certain
cookies is set out in our Cookie Notice
.
In Short:
If you choose to register or log in to
our services using a social media
account, we may have access to certain
information about you.
Our
Services
offers you the ability to register and login
using your third-party social media account
details (like your Facebook or Twitter
logins). Where you choose to do this, we
will receive certain profile information
about you from your social media provider.
The profile information we receive may vary
depending on the social media provider
concerned, but will often include your name,
email address, friends list, profile picture
as well as other information you choose to
make public on such social media platform.
We will use the information we receive only
for the purposes that are described in this
privacy notice or that are otherwise made
clear to you on the relevant
Services
. Please note that we do not control, and
are not responsible for, other uses of your
personal information by your third-party
social media provider. We recommend that you
review their privacy notice to understand
how they collect, use and share your
personal information, and how you can set
your privacy preferences on their sites and
apps.
In Short:
We keep your information for as
long as necessary to fulfill the
purposes outlined in this privacy notice
unless otherwise required by law.
We will only keep your personal information
for as long as it is necessary for the
purposes set out in this privacy notice,
unless a longer retention period is required
or permitted by law (such as tax, accounting
or other legal requirements). No purpose in
this notice will require us keeping your
personal information for longer than
the period of time in which users have an
account with us
.
When we have no ongoing legitimate business
need to process your personal information,
we will either delete or anonymize such
information, or, if this is not possible
(for example, because your personal
information has been stored in backup
archives), then we will securely store your
personal information and isolate it from any
further processing until deletion is
possible.
In Short:
We aim to protect your personal
information through a system of
organizational and technical security
measures.
We have implemented appropriate technical
and organizational security measures
designed to protect the security of any
personal information we process. However,
despite our safeguards and efforts to secure
your information, no electronic transmission
over the Internet or information storage
technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other
unauthorized third parties will not be able
to defeat our security, and improperly
collect, access, steal, or modify your
information. Although we will do our best to
protect your personal information,
transmission of personal information to and
from our
Services
is at your own risk. You should only access
the
Services
within a secure environment.
In Short:
You may review, change, or terminate
your account at any time.
If you have questions or comments about your
privacy rights, you may email us at
support@scocodelivery.com
.
Account Information
If you would at any time
like to review or change the
information in your account
or terminate your account,
you can:
-
Contact us using the
contact information
provided.
-
Log in to your
account settings and
update your user
account.
Upon your request to terminate your
account, we will deactivate or delete
your account and information from our
active databases. However, we may retain
some information in our files to prevent
fraud, troubleshoot problems, assist
with any investigations, enforce our
Terms of Use and/or comply with
applicable legal requirements.
Cookies and similar
technologies:
Most Web browsers are set to accept cookies
by default. If you prefer, you can usually
choose to set your browser to remove cookies
and to reject cookies. If you choose to
remove cookies or reject cookies, this could
affect certain features or services of our
Services
. To opt-out of interest-based advertising
by advertisers on our
Services
visit
https://www.aboutads.info/choices/
.
Opting out of email marketing:
You can unsubscribe from our marketing email
list at any time by clicking on the
unsubscribe link in the emails that we send
or by contacting us using the details
provided below. You will then be removed
from the marketing email list — however, we
may still communicate with you, for example
to send you service-related emails that are
necessary for the administration and use of
your account, to respond to service
requests, or for other non-marketing
purposes. To otherwise opt-out, you
may:
-
Contact us using the contact information
provided.
Most web browsers and some mobile operating
systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you
can activate to signal your privacy
preference not to have data about your
online browsing activities monitored and
collected. At this stage no uniform
technology standard for recognizing and
implementing DNT signals has been finalized.
As such, we do not currently respond to DNT
browser signals or any other mechanism that
automatically communicates your choice not
to be tracked online. If a standard for
online tracking is adopted that we must
follow in the future, we will inform you
about that practice in a revised version of
this privacy notice.
In Short:
Yes, if you are a resident of
California, you are granted specific
rights regarding access to your personal
information.
California Civil Code Section 1798.83, also
known as the "Shine The Light" law, permits
our users who are California residents to
request and obtain from us, once a year and
free of charge, information about categories
of personal information (if any) we
disclosed to third parties for direct
marketing purposes and the names and
addresses of all third parties with which we
shared personal information in the
immediately preceding calendar year. If you
are a California resident and would like to
make such a request, please submit your
request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside in
California, and have a registered account
with
a Service
, you have the right to request removal of
unwanted data that you publicly post on the
Services
. To request removal of such data, please
contact us using the contact information
provided below, and include the email
address associated with your account and a
statement that you reside in California. We
will make sure the data is not publicly
displayed on the
Services
, but please be aware that the data may not
be completely or comprehensively removed
from all our systems (e.g. backups,
etc.).
In Short:
Yes, we will update this notice as
necessary to stay compliant with
relevant laws.
We may update this privacy notice from time
to time. The updated version will be
indicated by an updated "Revised" date and
the updated version will be effective as
soon as it is accessible. If we make
material changes to this privacy notice, we
may notify you either by prominently posting
a notice of such changes or by directly
sending you a notification. We encourage you
to review this privacy notice frequently to
be informed of how we are protecting your
information.
If you have questions or comments about this
notice, you may
email us at
support@scocodelivery.com